Careers at BETE

Current Openings: Applications Engineer, Customer Service Representative, CNC Machinist


Applications Engineer

BETE Fog Nozzle is a designer and manufacturer of spray nozzles for use in a wide variety of industries. Our customers range across the spectrum from multinational corporations to small businesses. Due to our growth, we are seeking candidates for the position of Applications Engineer.

A BETE Applications Engineer uses their engineering skills, product design and applications knowledge to assist customers in selecting the best product to improve processes and solve fluid spray challenges. They ensure that technical recommendations meet customer specifications and coordinate the development of custom spraying solutions and fabricated assemblies. They are the technical expert to interface between customers and personnel from all functions of our design and manufacturing process. Applications Engineers promote sales growth in emerging and existing industrial spray nozzle markets and identify and lead new product development

Job Responsibilities

 

Applications Engineering

  • Provide product recommendations to customers, sales representatives, distributors, and customer service representatives based on technical inquiries
  • Coordinate applications involving fabricated and special products
  • Provide Customer Service with technical information for the preparation of bid packages
  • Provide product performance data as requested
  • Test products as required
  • Follow up with customer to validate successful product applications
  • Maintain product and application databases and record customer interactions
  • Visit customers and potential customers as required
  • Respond with technical assessment of returned product as required

Product Development

  • Identify the potential for new product development based on customer need
  • Manage new product development projects
  • Develop tools (analytical, software, etc.) to facilitate tasks

Training

  • Assist in the creation and presentation of training packages.
  • Train the global BETE sales group on new products and applications
  • Assist other departments by communicating information regarding how product applications affect the product(s) being sold or quoted.


Qualifications

Interpersonal/Communication Skills

  • Ability to explain complex topics in an easily understandable way to a wide variety of audiences
  • Clear and effective written and verbal communication skills
  • Ability to manage multiple priorities
  • Ability to work as a team member
  • Ability to make presentations to small and large groups

Technical Skills

  • Ability to define, analyze, and solve technical problems using engineering skills
  • Ability to read and understand customer requirements
  • Ability to quickly learn, retain, and use product knowledge
  • Ability to quickly learn and use a variety of software packages
  • Experience with project management
  • Ability to train and evaluate others
  • Ability to travel
  • Fluids background a plus
  • Experience with a pressure fabrication code (B31.3, B31.1, BPVC Sec VIII-1, etc.) a plus

If you meet these requirements and are interested in working for a well-established, successful, and progressive company, please submit your resume to Faith Griffiths: 

BETE Fog Nozzle, Inc.
50 Greenfield Street
Greenfield, MA 01301
Tel: 413-772-0846
Email: fgriff@bete.com

BETE offers a competitive benefits package including 401k with company match; profit sharing; bi-annual bonuses; health, dental, and life insurances; generous paid time off; 11 1/2 paid holidays; on-site fitness facility; and annual fall company outing.

We are an Equal Opportunity Employer. M/F/D/V
 

About BETE Fog Nozzle

BETE Fog Nozzle is renowned for its technical expertise in spray technology.  Established in 1950, we have expanded from one patented nozzle on which the company was founded to a full-service, global supplier of spray technology.  BETE continues to grow, as a family owned company, developing and producing its products at our company headquarters and manufacturing plant in Greenfield, Massachusetts, USA.
 
Spray nozzles play a critical, and many times unheralded, role to optimize a wide variety of industrial processes by saving energy, enhancing life safety, improving process efficiency, and making a multitude of ordinary and unique products possible. Spray nozzles are used in almost every industry, including refineries, power plants, mining, steel making, chemical plants, pulp and paper, and food production.  Spray nozzle applications in these industries are even more varied, which is why over 50% of our products are designed and manufactured as custom solutions.  This level of customization is possible as design, manufacturing, and testing are all in one location.
 
Our long-term view of growth is built on expanding our technology and translating it to customer needs.  BETE is appreciated by our customers for our high quality products, responsive customer service, and innovative technical expertise.
  
Benefits:
BETE offers a competitive benefits pkg. including 401k with company match, profit sharing, bi-annual bonuses, health, dental and life insurance, generous paid time off, 11 1/2 paid holidays, on-site fitness facility, and annual fall company outing.

  Send Resume
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Customer Service Representative

We are searching for a customer service representative that enjoys helping others. We are patient, empathetic, and highly communicative. Our goal is to exceed customer expectation by continuously improving our spray products and service. If this sounds like you, read on.

BETE Fog Nozzle, a leading manufacturer in its field, provides industrial nozzles world-wide through an extensive network of representatives, distributors and direct sales. We are looking to add a Customer Service Representative to our team. You will act as liaison to our customer, providing products, services and information, resolving any developing problems they might face with accuracy and efficiency. The position requires patience, diplomacy, communication skills and attention to detail.

Primary responsibilities

  • Answer incoming customer calls to assist with nozzle selection, placement of quotes and orders, or arrangement of returns.
  • Provide accurate, valid and complete information by using coordination with engineering, manufacturing, design and quality assurance staff to provide technical information and solutions
  • Handle complaints, provide appropriate solutions and offer alternatives
  • Review customer specifications and order contracts including negotiating commercial terms and conditions as necessary
  • Monitoring order fulfillment and resolution of any post-sales issues.
  • Actively engage in problem solving and turning frustrated customers into repeat customers

Requirements

  • Proven customer support experience, preferably in a manufacturing setting
  • Strong phone skills including ability to actively listen
  • Excellent written, communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to relate to others in a positive manner while being courteous, confident and in a spirit of teamwork.
  • Ability to use windows-based operating system and Microsoft based software packages (MS Word, Excel, PowerPoint)
  • Ability to use Salesforce Customer Relationship Management (CRM) software applications.

We are looking for a qualified and experienced manufacturing customer service representative, with a demonstrated aptitude for working with technical, mechanical and industrial products in a manufacturing setting. If you meet the above requirements and are interested in working for a well-established, successful and progressive company, please submit your resume to Lisa Bardwell:

 

BETE Fog Nozzle, Inc.
50 Greenfield Street
Greenfield, MA 01301
Tel: 413-772-0846
Email: lbard@bete.com

BETE offers a competitive benefits package including 401k with company match; profit sharing; bi-annual bonuses; health, dental, and life insurances; generous paid time off; 11 1/2 paid holidays; on-site fitness facility; and annual fall company outing.

We are an Equal Opportunity Employer. M/F/D/V
 

About BETE Fog Nozzle

BETE Fog Nozzle is renowned for its technical expertise in spray technology.  Established in 1950, we have expanded from one patented nozzle on which the company was founded to a full-service, global supplier of spray technology.  BETE continues to grow, as a family owned company, developing and producing its products at our company headquarters and manufacturing plant in Greenfield, Massachusetts, USA.
 
Spray nozzles play a critical, and many times unheralded, role to optimize a wide variety of industrial processes by saving energy, enhancing life safety, improving process efficiency, and making a multitude of ordinary and unique products possible. Spray nozzles are used in almost every industry, including refineries, power plants, mining, steel making, chemical plants, pulp and paper, and food production.  Spray nozzle applications in these industries are even more varied, which is why over 50% of our products are designed and manufactured as custom solutions.  This level of customization is possible as design, manufacturing, and testing are all in one location.
 
Our long-term view of growth is built on expanding our technology and translating it to customer needs.  BETE is appreciated by our customers for our high quality products, responsive customer service, and innovative technical expertise.
  
Benefits:
BETE offers a competitive benefits pkg. including 401k with company match, profit sharing, bi-annual bonuses, health, dental and life insurance, generous paid time off, 11 1/2 paid holidays, on-site fitness facility, and annual fall company outing.

Send Resume


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CNC Machinist - 2nd & 3rd Shifts

  • The individuals should possess the ability, aptitude, and desire to succeed in a participative team environment.
  • Demonstrate initiative and self-motivational qualities
  • Has a receptive attitude toward innovative/non-traditional manufacturing concepts
  • Operate and set up CNC machine tools
  • Utilize gages and test equipment to ensure part quality
  • Blue print/engineering drawing interpretation
  • Respect and follow safety rules and work practices

If you meet these requirements and are interested in working for a well-established, successful, and progressive company, please submit your resume to Faith Griffiths: 

BETE Fog Nozzle, Inc.
50 Greenfield Street
Greenfield, MA 01301
Tel: 413-772-0846
Email: fgriff@bete.com

BETE offers a competitive benefits package including 401k with company match; profit sharing; bi-annual bonuses; health, dental, and life insurances; generous paid time off; 11 1/2 paid holidays; on-site fitness facility; and annual fall company outing.

We are an Equal Opportunity Employer. M/F/D/V
 

About BETE Fog Nozzle

BETE Fog Nozzle is renowned for its technical expertise in spray technology.  Established in 1950, we have expanded from one patented nozzle on which the company was founded to a full-service, global supplier of spray technology.  BETE continues to grow, as a family owned company, developing and producing its products at our company headquarters and manufacturing plant in Greenfield, Massachusetts, USA.
 
Spray nozzles play a critical, and many times unheralded, role to optimize a wide variety of industrial processes by saving energy, enhancing life safety, improving process efficiency, and making a multitude of ordinary and unique products possible. Spray nozzles are used in almost every industry, including refineries, power plants, mining, steel making, chemical plants, pulp and paper, and food production.  Spray nozzle applications in these industries are even more varied, which is why over 50% of our products are designed and manufactured as custom solutions.  This level of customization is possible as design, manufacturing, and testing are all in one location.
 
Our long-term view of growth is built on expanding our technology and translating it to customer needs.  BETE is appreciated by our customers for our high quality products, responsive customer service, and innovative technical expertise.
  
Benefits:
BETE offers a competitive benefits pkg. including 401k with company match, profit sharing, bi-annual bonuses, health, dental and life insurance, generous paid time off, 11 1/2 paid holidays, on-site fitness facility, and annual fall company outing.

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